State Farm® Insurance Agent Lem Howard

"My experience with Pat at State Farm was very good, I am a senior , and se was very patient and helpful with the information for my house and auto policies, which I did purchase from from State Farm."

"I can’t say enough great things about my State Farm agent, Pat Richardson! She truly goes above and beyond every single time. Whenever there’s an issue, she’s quick to jump in and get it resolved without delay. What I appreciate most is how personal she is, she always checks in on me and even asks about my kids, which means a lot. Pat is also very proactive when it comes to saving me money. She consistently looks for ways to reduce my auto and home insurance costs while still making sure I have great coverage. It’s rare to find someone who is both professional and genuinely caring, but she is exactly that. If you’re looking for an agent who is reliable, responsive, and truly has your best interest at heart, I highly recommend Pat Richardson!"

"I had the pleasure of working with Pat to bring my auto insurance over from another carrier. She'd been reaching out from time to time to help me save money with a bundled policy and I finally reached out. She made the process very simple and explained the coverage options for me. Glad we finally had that talk. Persistence pays off! Thank you, Pat."

"Mrs pat is always there to help and work with my family on all that’s needed we really appreciate her. When I call to pay my insurance I always ask for her only this is how friendly and understanding she is Thanks"

"I was referred to Patricia Richardson by my Co-Worker as my former policy was over $5,600.00 every 6 months. It was so high that they even suggested that I shop around! Patricia took all of my information and called me back the next day with great news. My policy for the same coverage is $2,640.00! A savings of over $3,000.00 every 6 months. Patricia also took a look at my home coverage and saved us $200.00! Thank you Patricia for your professionalism and your sincere desire to help my protect my Family going forward with State Farm! Now I can say like Jake: “Like a good neighbor, State Farm is there!🎉💸👋🎉"

"Always extremely professional and patient. Pat is very knowledgeable and well versed. She is consistently helpful and proficient. It is the leading reason we have been State Farm insurance for so long."

"Pat the State Farm agent has a great personality and extremely informative. Keep up the great job!!!!"

"Pat is one of the best always pleasant and thank you"

"Big company personal attention. Lem and his right hand, Pat take the time to make sure your policy has the right fit. Professionalism and Kindness are just two of the superlatives I give them."

"I would like to make known the high level of professionalism, understanding, product knowledge and empathy put into action, that I received from Pat Richardson, Insurance Account Representative. Pat has assisted me with claim filings, a false claim, a policy reinstatement and more.during the past 11 years. She is great at what she does. When I expressed my appreciation to Pat yesterday, she replied "that's what I'm here for"."

"Ms Richardson was very professional and patient . She was also diligent and helpful in finding me discounts that made it affordable for me to come aboard"

"Ms. Pat is always helpful when I call to get information about anything. She is the most pleasant with a great spirit. It doesn't matter what questions I have, even if it isn't about my policy; she answers them without any problem. She's awesome!🤗"

"Pat Richardson has always been very helpful everytime I've sought her assistance."

"Pat give good service to me and she's a very polite and professional agent."

"I received outstanding service."

"My representative Pat is Always, processional , courteous and most of all kind! She responds back in a timely manner and Always willing to assist where needed!!! Hands down the Absolute Best!!!"

"Pat was amazing assisting me with my new policies. She matched my current coverages and provided a much better rate on both my home and auto policies. Give her a call and start saving today!"

"My experience has been great! Mrs. Pat has always provided great service. Mrs.Pat always guided me in the right direction since my mid twenties. For twenty years plus she has given me awesome service. Thank you Mrs Pat and keep doing what you do!"

"Mrs. Pat is so professional, pleasant and patient. She takes her time in explaining the information to you. She likes to ensure you understand before proceeding. Mrs. Pat loves what she does because you can hear it in her voice. You can’t say that about many people. The first time I called Mrs. Pat, I felt like I’ve know her for years. She was referred to me. I’m glad he did! She helped me to process what I will have to look forward to when I went home to take care of my mom. It was unexpectedly. I was calling about life insurance for my mom. I couldn’t get the life insurance for my mom. Mrs. Pat explained why thoroughly. I ended up getting life insurance for myself. She puts you at ease. It’s not forced. It’s because that’s just her. She is so personable and caring. Mrs. Pat leaves an impression on you. Her voice is even welcoming. Like you just want to hear what she has to say. I can go on and on about Mrs. Pat but I will stop right here. Sincerely Patrice Saffold"

"Very helpful"

"I was 100% satisfied with the assistance that Pam gave me with my insurance needs. I would certainly use her again."

"I have to take a moment and THANK Lem and his team member Pat for their 5 star recent customer service interaction. I have an elderly mom insured there and I live about 2 hours away. I called the office today and Ms Pat was able to assist me with my (simple) request but tedious for my elderly mom. Well Ms Pat called me back immediately to let me know that “Lem” would be assisting my mom. I appreciate them both so very much for taking care of my mom in a quick and efficient manner."

"Ms. Pat Richardson had the best customer service in this office. She was so very helpful and knowledgeable. We spent time on the line as she answered my many questions with pleasure. Due to her service I would definitely refer this office."

"I am officially a new homeowner and I was super nervous about getting the right coverage for my house because I have heard of so many horror stories about people having insurance policies that did nothing to protect them. For me, I was fortunate to have Pat as my insurance agent. First of all, she was very patient with me, she also gave me options on the best and affordable coverage plus she even stayed with me until closing. Good customer service is rare these days and if you’re like me, it matters.. So if you need insurance or anything they offer please contact Pat, she will go the bat for you !!! Thank you Pat!!!"

"My experience was absolutely outstanding from start to finish. The agent, Ms. Richardson, was extremely professional, patient, and genuinely helpful throughout the entire process. She took her time to thoroughly explain everything, went into great detail about all of my options, and made sure I clearly understood each step before moving forward. I never felt rushed or pressured, and she was always willing to answer my questions and address any concerns I had. This is not my first time working with Ms. Richardson, and each interaction has consistently been a great experience. Her knowledge, attention to detail, and commitment to excellent customer service truly stand out. Every time I’ve worked with her, the process has been smooth, informative, and stress-free. Overall, I am extremely satisfied and truly appreciate the level of care and professionalism she provides."